TERMS & CONDITIONS

Shree Hari Mangoes
Effective Date: 01/01/2026

1. About Us

Shree Hari Mangoes (“we”, “our”, “us”) operates an ecommerce website selling fresh mangoes and related products in the United Kingdom.

Business Name: Shree Hari Mangoes
Registered Address: Basingstoke
Email: [email protected]
Phone: 07776492305

2. Eligibility

You must be at least 18 years old to place an order on our website.

3. Products

• We sell fresh mangoes and seasonal fruit products.

• As these are perishable goods, slight variations in size, colour, and taste may occur.

• Product images are for illustration purposes only.

4. Orders

• Orders are subject to availability.

• We reserve the right to cancel any order due to stock issues or suspected fraud.

• You will receive order confirmation via email.

5. Pricing & Payment

• All prices are listed in GBP (£).

• Prices include VAT (if applicable).

• Payment must be made at checkout.

• We reserve the right to change prices at any time.

6. Delivery

• Delivery timelines are estimates and not guaranteed.

• We are not responsible for delays caused by courier services.

• Customers must ensure someone is available to receive perishable deliveries.

7. Returns & Refunds (Perishable Goods Exception)

Under the Consumer Contracts Regulations 2013, perishable goods are exempt from the 14 day cancellation right.

Because mangoes are perishable:

• We do NOT accept returns for change of mind.

• Refunds/replacements are only provided for:

  • Damaged items

  • Spoiled goods on arrival

  • Incorrect items delivered

You must notify us within 24 hours of delivery with photo evidence.

8. Liability

We are not liable for:

• Minor natural variations in fruit

• Delays caused by courier companies

• Loss caused by incorrect delivery details provided by customers

Nothing in these terms excludes liability for death, personal injury, or fraud under UK law.

9. Governing Law

These Terms are governed by the laws of England and Wales.

REFUND & RETURN POLICY

Shree Hari Mangoes

Due to the perishable nature of mangoes:

We Offer Refund/Replacement If:

• The product arrives damaged

• The product is spoiled upon delivery

• The wrong product was sent

How to Claim:

1. Email us within 24 hours of delivery

2. Provide order number

3. Attach clear photos

Refunds are processed within 5–10 business days.

We do not accept returns for:

• Change of mind

• Minor cosmetic variations

• Taste preferences